BE Ready…
MICE crisis management
Incident Response Management. Consulting. Training.
Individual solutions for lasting moments at events.
BE ready - Impact Creator in MICE crisis management
The topic of crisis management for events is close to our hearts! We see ourselves as a MICE crisis management impact creator with a focus on incident response management.
This is based on our many years of expertise in the planning and implementation of events. From our own practical experience, we can say with certainty that anticipating worst-case scenarios and developing measures will have a positive impact on any event. That is why we have developed the special “Incident Response Management for Events” and are the first company to offer such a service.
With our tool kit, we help you not only to be prepared for unforeseen challenges at events, but also to take active action. We provide the right tools to better deal with potential incidents.
Why is crisis management for events important and more relevant than ever?
Events such as demonstrations, disasters or pandemics can affect an event just as much as incidents during the event itself.
In today’s dynamic times, crisis management is therefore an indispensable part of any event concept. Guests, employees and service providers expect event organizers to have the situation under control.
Reputation management and crisis communication is a key issue here, because every crisis also involves a communication crisis.
Our BE Ready offers
We advise organisers of all event formats, such as agencies, associations and venues.
We advise companies that organise events for their brands. Often they already have their own BCM or crisis management in place, but a detailed event crisis management concept for incident response management has not yet been created.
We offer training for event and marketing specialists and train MICE crisis managers. Our training courses create awareness and enable event planners to become “crisis-ready”.
We are happy to support your event as an on-site incident response manager.
Advice for event planners
We advise event planners on the planning and implementation of their events
Advice for
Companies with crisis management
We advise companies that organize events for their brands.
Trainings and lectures
We offer training for event and marketing specialists andtrain MICE crisis managers.
Customer testimonials
For the expansion of our office space, we worked with VOBE to develop experience-orientated, functional furnishing options and mobile room concepts. Steff Berger has a solution-oriented focus and brought a 'fresh' design perspective from the outside. The creative approach in particular - we made small prototypes of the experience spaces - left a special lasting impression on me.
We would like to thank you for an informative and inspiring workshop in Helsinki in February 2017. It enabled us to improve our quality and customer experience. We were also able to optimize our collaboration with Messukeskus Helsinki, Expo and Convention Centre, and advise our customers better as a team.
There was an extremely positive and humorous atmosphere at our workshop. We gained a lot from the exchange of ideas and received great tips for the international congress business. The picture and video examples were great.
It was with great pleasure that I took part in Steff Berger's tailor-made course at Messukeskus Helsinki, Expo and Convention Centre. It was a great experience! Steff only trains where she has already gained experience herself - and you can tell! The seminar was practically oriented and the content what exactly what we needed. The discussion round with Steff Berger's comments and the follow-up she gave us after the session motivated us to focus on the areas we wanted to optimize. Words led to action - since then our customer satisfaction has increased. I would really recommend Steff Berger's seminar to any convention center - it's worth every cent!
The workshop helped us to adopt different and new perspectives and to be more responsive to our customers.